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Apps Offer Defense Against Air Travel Snafus

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TWC News: Apps Offer Defense Against Air Travel Snafus
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There are several apps out there dedicated to helping you navigate air travel mishaps. NY1's Adam Balkin filed the following report.

If summer travel is in your future, you’ll be happy to know that dealing with some of the most frustrating situations while at the airport is now as easy a few swipes and types on your mobile device.

First up, and there are several apps in this space—those that help you get good money you’re owed if your flight is delayed or cancelled, in particular in Europe where regulations stipulate you can be owed up to €600 for cancelled flights. AirHelp lets you type in all of your flight info, whether it was cancelled, delayed, or you were bumped due to overbooking, and then it takes care of all the red tape and sometimes complicated work involved with getting you your money.

Airclaim works in a similar way for EU flights, only it lets you scan your ticket bar code rather than having to type everything in.

Also in Europe, Refund.me has an app for air travel, but through a browser. You can also make claims for issues with trains, buses and boat trips.

All of the apps are free to download, most on iOS and Android devices, they also have websites where you can do it via a browser. The catch with these though—while making a claim is free—is that if you're successful, each service takes a cut, typically from 15 to 25 percent.

If while at an airport security checkpoint in the U.S., you feel you’re being unfairly scrutinized and profiled, FlyRights offers a simple in-app way to cut through the clutter of lodging a complaint. It was created by the Sikh Coalition because it insists Sikhs, who wear turbans, are too often being subject to unfair secondary screenings. So fill out the quick questionnaire in the app if you feel you’ve been discriminated against at security for any reason and at the end you can fire off your complaint not only to the Transportation Security Administration, but also Homeland Security and even to Congress—plus the Sikh Coalition. The app also tallies which airports are logging the most complaints. FlyRights is a free for iOS and Android devices.

10.11.12.245 ClientIP: 54.92.236.20 UserAgent: CCBot/2.0 (http://commoncrawl.org/faq/) Profile: TWCSAMLSP